Branch Manager Grade I

Job Opportunity: Branch Manager Grade I – Boke Gudo Branch, IFB For Dire Dawa,

Reference Number: DB/ Vacancy-0329/24

Job Overview

The Branch Manager will be responsible for planning, organizing, leading, and controlling the activities of the branch office. The role includes ensuring compliance with the bank’s operational procedures, regulatory directives, and country laws. Additionally, the Branch Manager will drive the branch’s business development efforts and provide leadership in customer service excellence, overseeing both operational activities and sales initiatives.

The Branch Manager is also tasked with preparing annual budgets, work plans, activity reports, and participating in community engagements to promote the bank’s services.

Qualifications and Experience

Academic Qualification:

• Bachelor’s Degree in Business Administration, Economics, Accounting, Management, Banking, Finance, or related fields.

Experience:

• Minimum of 7 years of relevant experience, including at least 1 year in a supervisory role.

Behavioral Competency Requirements

• Strong leadership skills to foster teamwork, motivate staff, resolve conflicts, and direct the team toward achieving the organization’s objectives.
• Ability to drive and lead change initiatives supporting business strategies.
• Strong business acumen and communication skills, including developing proposals, concept papers, and presentations.
• Interpersonal skills to manage multicultural teams effectively.
• Self-starter, organized, and able to work well with colleagues at all levels of the organization.
• Strategic thinking and problem-solving abilities.
• Persuasion and negotiation skills.
• Customer relationship management skills for both internal and external clients.
• Risk awareness and an understanding of regulatory standards.
• Effective stakeholder management.

Technical Competency Requirements

• Understanding of general financial products and services.
• Experience in modern service delivery practices in medium to large banks, with a focus on quality improvement and operational changes.
• Knowledge of banking policies, processes, and guidelines to ensure compliance with standards.
• Ability to handle basic client inquiries and provide advice on resolving most issues.
• Proficiency in Microsoft Office and core banking systems.
• Project management skills.
• Oromifa language proficiency is mandatory.

Required Skills

• Critical thinking and analytical skills.

How to Apply

1. Apply online through the following link: Application Form
2. Fill in all the required details on the vacancy application form and submit after completing the questions.
3. Scan and upload all relevant credentials (educational qualifications, work experience, certifications, etc.) in PDF format on the Ethiojobs platform (mandatory).

Important:

• Applicants without an Ethiojobs account must register using their personal email address.
• CVs should not exceed 3 pages and must be saved in PDF format.
• Dashen Bank does not charge any fees during the recruitment process. Refuse any requests for payment.
• Female applicants are highly encouraged to apply.