Ahadu Bank S.C
Position 1: Senior Customer Service Officer for Jimma
Job Description
The Senior Customer Service Officer
- Provides front office customer service support at the Branch
- Handles account management transactions
- Respond to customer inquiries
- Handles cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Educations
Bachelor’s Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement
5 (Five) years of relevant experience in a Bank
Competencies Required
Understands the basic mechanisms of general financial products and services.
Good knowledge of the Bank’s accounting and procedures.
Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
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Position 2: Branch Manager I for Jimma
Job Description
- The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators’ directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
- The Branch Manager will also lead the customer service initiatives and guide branch operational excellence. S/he will prepare and submit the annual budget, work plan and activity and progress reports. The job holder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
Job Requirements
required Qualification:
Bachelor’s Degree in Banking & Finance, Accounting, Management, Economics, Business Administration or other related fields of studies.
Required Experience:
Minimum of seven (7) years of professional experience at a Bank out of which One (1) Year as a Customer Services Manager or equivalent role.
Candidates applying for managerial positions shall possess key competencies and skills including:
- Excellent team building and analytical skill
- Ability to work under pressure
- Sufficient knowledge of modern management techniques;
- Excellent organizational skills;
- Ability to distribute sales targets and production goals to staffers and manage achievement;
- Knowledge of commercial business law, sector rules and regulations;
- Results-driven and customer-focused
- Leadership and human resources management skills
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Position 3: Customer Services Officer -I for Jimma
Job Description
The Customer Service Officer I
- Is responsible for making/Check front office customer service support at the branch.
- will handle/Check account maintenance, payment and collection transactions and respond to customer inquiries,
- handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Education
Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement
1 (One) Year relevant experience in a Bank
Competencies Required
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of the Bank’s accounting and procedures.
- Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
Click Here to Apply
Position 4: Customer Services Officer -II for Jimma
Job Description
The Customer Service Officer II
Is responsible for making/Check front office customer service support at the branch.
will handle/Check account maintenance, payment and collection transactions and respond to customer inquiries,
handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Education
Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement
2 (Two) Years relevant experience in a Bank
Competencies Required
Understands the basic mechanisms of general financial products and services.
Good knowledge of the Bank’s accounting and procedures.
Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
How to Apply
Interested and qualified applicants shall apply via the following link only
https://forms.gle/X8wJ59CPM7VLC5N46
Only Shortlisted Candidates will be communicated.
If you need more information, please call us on
+251-11-5-260-795
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Interested applicants can apply before the closing date of the application. For more information please read the full article
Deadline: Sep 12, 2023
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