Bachelor’s Degree in Banking & Finance, Accounting, Management, Economics, Business Administration or other related fields of studies.
Minimum of seven (7) years of professional experience at a Bank out of which One (1) Year as a Customer Services Manager or equivalent role.
Candidates applying for managerial positions shall possess key competencies and skills including:
The Customer Service Officer I
- Is responsible for making/Check front office customer service support at the branch.
- will handle/Check account maintenance, payment and collection transactions and respond to customer inquiries,
- handle cash and non-cash transactions and all customer requests at the branch.
Education
Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement
1 (One) Year relevant experience in a Bank
Competencies Required
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of the Bank’s accounting and procedures.
- Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
Position 4: Customer Services Officer -II for Jimma
The Customer Service Officer II
Is responsible for making/Check front office customer service support at the branch.
will handle/Check account maintenance, payment and collection transactions and respond to customer inquiries,
handle cash and non-cash transactions and all customer requests at the branch.
Education
Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement
2 (Two) Years relevant experience in a Bank
Competencies Required
Understands the basic mechanisms of general financial products and services.
Good knowledge of the Bank’s accounting and procedures.
Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
Interested and qualified applicants shall apply via the following link only
https://forms.gle/X8wJ59CPM7VLC5N46
Only Shortlisted Candidates will be communicated.
If you need more information, please call us on
+251-11-5-260-795
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Interested applicants can apply before the closing date of the application. For more information please read the full article
Deadline: Sep 12, 2023