Position 1: Branch Manager Grade – I
| Purpose of the Job: To achieve sustainable growth and profitability of the Bank through cross selling the Bank’s products & services; acquiring & retaining customers, improving customer services and building strong customer relationships to maximize resources mobilization efforts; managing overall retail banking operations at the assigned branch. Generic Functions: - Prepare /review work plans / budgets of the branch and monitor its execution;
- Embody the bank’s good culture & corporate image ;
- Demonstrate the Bank’s code of conduct, ascertain that subordinates abide by same and manage disciplinary concerns;
- Provide services as per the service level agreement , follow- up & monitor subordinates to do the same ;
- Contribute to the bank’s profitability as per the target set;
- Mentor and coach subordinates towards effective career development;
Specific Functions: - Plan and lead the enhancement of the resource mobilization activity of the branch by organizing and effectively coordinating the branch workforce;
- Check whether the Branch’s books of accounts are in balance; review Income and Expense Summary Accounts of the Branch and apply strict follow-up on controllable expenses;
- Ensure that transactions are authorized immediately and end-of-business cycle processes are done on a timely basis.
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Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields.Experience: 7 years of relevant experience in the Banking Industry of which 1 year as Assistant Branch Manager/CSM or Relationship Manager or 7 years of relevant banking experience of which at least 2 years as Senior Officer in banking operation position. |
Position 2: Customer Service Executive-II
| Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services. Generic Functions: - Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
- Provide services as per the service level agreement;
- Contribute to the bank’s profitability as per the target set;
- Engage in teamwork, collaboration, and transparency work practices
- Adhere to internal control system and risk management program of the Bank;
Specific Functions: - Engage and perform customer recruitment and account opening activities
- Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager;
- Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
- Retrieve customer signatures, pictures and verify customers,
- Perform other duties as required.
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Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields.Experience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position. |
Note:
- Female applicants highly encouraged
- Only shortlisted candidates will be communicated
- Hard copy or physical applications will not be accepted
- The Bank has the right to cancel the post
Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from November 20, 2023 to November 24, 2023
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Interested applicants can apply before the closing date of the application. For more information please read the full article
Deadline: Nov 24, 2023
