Branch Manager Grade I IFB

Job Title: Branch Manager Grade I IFB
Job Code: DB/Vacancy-0345/24

Position Overview
The Branch Manager is responsible for planning, organizing, leading, and controlling all banking activities within the branch office. This role ensures that all staff adhere to the operating procedures, rules, and codes of practice set by the Bank, regulatory directives, and national laws. Additionally, the Branch Manager will coordinate the sales and business development efforts of the branch.

The incumbent will also spearhead customer service initiatives and guide operational excellence within the branch. Responsibilities include preparing and submitting the annual budget, work plans, and activity progress reports. The Branch Manager will engage with the community and maintain strong connections with the business community to promote the Bank’s services.

Candidate Profile

Education & Professional Qualifications:

• A Bachelor’s Degree in a business-related field (e.g., Accounting, Management, Economics, Business Administration).

Experience:

• A minimum of seven (7) years of relevant experience, including at least one (1) year in a supervisory position.

Behavioral Competencies:

• Strong leadership skills with the ability to foster teamwork, motivate staff, resolve conflicts, and provide direction to achieve organizational objectives.
• Ability to lead, influence, and drive change initiatives aligned with business strategies.
• Strong business acumen.
• Excellent communication and presentation skills, including the ability to develop proposals, concept papers, and position papers.
• Strong interpersonal skills with the ability to manage multicultural teams.
• Self-starter with strong organizational skills, capable of working effectively with individuals at all levels of the organization.
• Strategic thinking and problem-solving abilities.
• Analytical and creative thinking skills.
• Strong persuasion and negotiation skills.
• Proficient in customer relationship management for both internal and external customers.
• Understanding of risk management practices, standards, and regulatory requirements.
• Effective stakeholder management skills.

Required Technical Competencies:

• Understanding of general financial products and services.
• Knowledge and experience in modern service delivery practices in medium to large banks, providing guidance on quality improvements and operational changes.
• Familiarity with all relevant banking policies, processes, procedures, and guidelines to meet compliance standards.
• Ability to respond to client inquiries and provide advice and solutions to various issues and requests.
• Proficiency in the Microsoft Office suite.
• Familiarity with Core Banking Systems and other in-house software.
• Project management skills.

Essential Skills:

• Strong analytical skills.

Application Instructions:

1. Interested and qualified candidates should apply through the following link: Application Form.
2. Complete all sections of the application form and ensure submission after answering all questions.
3. Scan and upload all relevant credentials that verify educational qualifications, work experience, licenses, certifications, etc., as stated in your application/CV.

Note:

• CVs should not exceed three pages and must be saved in PDF format (mandatory).

Important: Dashen Bank does not charge any fees at any stage of the recruitment process. If asked for any fees, please decline.

Encouragement for Female Applicants: Women are strongly encouraged to apply.