Dashen Bank
Job Title: Business Analysis Officer
Job Code: DB/Vacancy-0342/24
Position Overview
The Business Analysis Officer plays a crucial role in assisting business users with the development of system or process changes within business operations. This position involves close collaboration with end users, IT Services, project teams, and external vendors to ensure effective solutions are implemented across the organization. The senior officer will provide support throughout the entire project life cycle.
Candidate Profile
Education & Professional Qualifications:
- A Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems, Software Engineering, or a related field.
- Additional professional ICT certifications in Microsoft systems and ERP systems are considered advantageous.
Experience:
- A minimum of four (4) years in service delivery management.
Behavioral Competencies:
- Strong interpersonal and cross-cultural skills, with the ability to foster collaborative relationships while being sensitive to diversity and inclusion.
- Creative and innovative mindset.
- Proactive and action-oriented.
- Focused on quality with a keen attention to detail.
- Upholds professionalism and integrity in alignment with Dashen Bank’s values.
- Excellent verbal and written communication abilities.
- Strong critical and analytical thinking skills for effective problem-solving.
- Demonstrates personal motivation and dedication to hard work, continuous improvement, and goal achievement.
- Proficient in managing customer relationships (both internal and external).
- Understanding of risk management practices, standards, and regulatory requirements.
Required Technical Competencies:
- Experience as a business analyst (or similar role) within a banking context.
- Knowledge of the complete product lifecycle.
- Familiarity with digital and web service solutions.
- Awareness of open-source and cloud technologies.
- Experience in developing and implementing ERP and e-commerce solutions.
- Solid understanding of database management, data analysis, and business reporting.
- Up-to-date knowledge of data security and legal obligations in information management.
- Experience in managing IT suppliers and contracts proactively.
Essential Skills:
- Strong analytical abilities.
Application Instructions:
- Interested and qualified candidates should apply through the following link: Application Form.
- Complete all sections of the application form and ensure submission after answering all questions.
- Scan and upload all relevant credentials that verify educational qualifications, work experience, licenses, certifications, etc., as stated in your application/CV.
Note:
- Applicants without an Ethiojobs account must register using a personal email address.
- CVs should not exceed three pages and must be saved in PDF format (mandatory).
Important: Dashen Bank does not charge any fees at any stage of the recruitment process. If requested for any fees, please decline.
Encouragement for Female Applicants: Women are strongly encouraged to apply.
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