Corporate Customers Relationship Manager

 Main Duties & Responsibilities

1. Recruits potential customers and maintains strong & sustainable relationship;
2. Ensures that customers recruitments is as per the Bank’s directions;
3. Confirms the existence of single point contact of customers;
4. Interview customers, manages the collection of relevant documents for credit processing and ensures the legality of borrowers, ensures that properties offered as collateral are properly and timely valued,  Visit the business premises of the borrower and prepare a business visit report, preparing Due Diligence report and Present to the pertinent Credit committee in collaboration with the Credit Appraisal wing for decision;
5. Ensures Credit requests get timely decisions & communicate it to the customer timely;
6. Manages the disbursement of loans and Advances timely and accurately;
7. Ensures that customers are properly and timely classified;
8. Ensure timely collection of loan and advances;
9. Conducts strict loan and advances follow-up on case by case basis, and ensures the quality of loan and advances provides periodic follow-up reports to the relevant organ of the Bank;
10.  Ensures that deteriorating loans and advances get timely solutions;
11.  Ensures that loan documents are properly maintained and updated;
12. Conducts negotiation with customers, proposes resolution mechanisms, and follows-up the restructured loans and Advances;
13. Ensures that the lending process is as per the Bank’s Credit policy and Procedure of the Bank;
14. Provides clarifications on the credit approval decisions or workout resolutions and related conditions to pertinent body as deemed necessary; and
15.  Responsible person to solve customers’ complaints;
    

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