Junior E-Banking Officer for Head Office

Full Time

VisionFund Micro-Finance Institution S.C

Job Description

IMMEDIATE INTERNAL/EXTERNAL

                                VACANCY ANNOUNCEMENT

No.of positions:   02 (Two)

Place of Work:         Head Office

Opening Date:       September 7, 2023

       About the Organization:

VisionFund Micro Finance Institution (S.C) is an Institution established according to Proclamation No. 40/96 to provide financial services to the productive poor in the rural and urban areas of Ethiopia. VisionFund is currently operating in four of the Regional States of the country.

VisionFund MFI is currently looking for candidates for the Junior E-Banking Officer role. The successful candidates will have skills and experience that meet the following requirements:

1.     SPECIFIC DUTIES AND RESPONSIBILITIES

  • Provide  technical support for internal staff and customers,
  • Periodically identifies gaps and takes corrective measures on E-Banking systems
  • Participate on implementation, enhancement and support of E-Banking systems
  • Participate on implementation of remaining E-Banking products/services
  • Follow up correction of any system errors identified by customers and branches,
  • Ensure approved correct formats are used for account opening,
  • Provide Users training E-Banking Products / Services
  • Ensures that proper changes are made in E-Banking systems configuration and parameters,
  • Provide support and timely feedback on customer complaints relating to all Digital financial services
  • Undertake other duties as directed by the Manager of Digital banking Services Division

Job Requirements

 A)  EDUCATION/TRAINING

·         BSc Degree in Computer Science, Information technology or related field.

B)  EXPERIENCE

 ·    0 – 2 Years of experience

C)   TECHNICAL AND OTHER SKILLS ·         Ability to work with very minimum supervision

·         Self-motivated with good interpersonal skill

·         Excellent report writing and presentation skills

·         Proactive and result-oriented

·         Exposure to the electronic payment systems in Ethiopia

·         Excellent understanding of Digital Financial Services Platform

·         High level of analytical and creative skills

·         Excellent written and report writing skills in English;

·         Understanding of digital channels operations and services

·         Excellent complaint-handling skills.

Terms of Employment: Permanent

How to Apply

Candidates who fulfill the requirements can send their application, curriculum vitae, names and addresses of up to three references and non-returnable copies of credentials to: VFE_vacancy@wvi.org

Note: –   Only short-listed candidates will be contacted for subsequent assessment

Women applicants are highly encouraged to apply

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Interested applicants can apply before the closing date of the application. For more information please read the full article

Deadline: Sep 12, 2023

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