Protection Officer

Full Time


Protection Officer

Job Description:
Background on ACTED

ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Their interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context.

ACTED is looking for professionally confident, self-motivated, experienced and committed team player to fill the Logistics Assistant Position in Somali Region, Ethiopia.

Position Profile:

The Protection Officer manages the provision of all protection activities undertaken by ACTED in the framework of its emergency humanitarian response programming in the sites of intervention. This includes identification and monitoring of protection issues, ensuring effective referral pathways to relevant protection partners, and ensuring protection mainstreaming for all actors intervening in the camp. The Protection Officer will also ensure that a protection perspective is integrated into the coordination meetings organized in the sites and other stakeholders’ meetings.


·       Monitor all protection-related matters (i.e., identify services and gaps) in the site of intervention and follow-up by referring identified cases to the relevant partner and advocate for relevant distribution/services provision to fill identified gaps.

·       Ensure the mainstreaming of protection standards across all intervening partners’ programming.

·       Develop new tools/processes to enhance service mapping/monitoring in the site of intervention and better channel up to higher coordination bodies protection concerns.

·       Establish/support effective referral pathways.

·       Report on protection activities to the Project Manager

·       Perform any other duties and responsibilities as directed by the Project Manager.

Key Responsibilities

·       Identification and monitoring of protection risks and concerns in the IDP sites

a.     Monitor protection issues and provide feedback to partners based on findings.

b.     Participate in regular spot checks in the targeted sites.

c.     Conduct regular safety audits – in coordination with protection actors if any are present in the camps.

d.     Hold focus group discussions with site residents especially vulnerable groups to identify and analyze protection needs and gaps that exist within the targeted sites and settlements.

e.     Participate in the analysis of protection risks and spheres of action where protection activities can be set in to meet the identified risks.

f.       Ensure monitoring of protection mainstreaming in the services delivered (e.g., distributions).

·       Identification and support to vulnerable site residents

a.     Ensure that individuals with special needs are identified during registration and through door-to-door visits.

b.     Ensure that vulnerable households and individuals receive information on services available and refer to other organizations if needs are identified.

c.     Ensure that committees set up are inclusive and to the needs of the most vulnerable site residents.

d.     Assess accessibility challenges to access services for vulnerable groups/individuals through spot check, assessment, focus group discussion, and analysis of complaints.

·       Support to Governance and capacity building

a.     Support for the establishment of site-level governance structure and ensure the representation in these governance structures of vulnerable / minority communities (i.e., women, youth…).

b.     Participate in the development of the site-level governance structures’ code of conduct and TORs.

c.     Monitor the effective participation of diverse camp population groups in camp activities including employment opportunities, community social events, and led initiatives.

d.     Participate in the development and/or review of training materials on protection in liaison with other relevant stakeholders.

e.     Facilitate training for stakeholders and site-level governance structures on protection-related topics.

·       Service mapping and protection referral pathways

a.     Ensure effective protection referral pathways with mapped service providers active at the site of intervention.

b.     Ensure that referral pathways are communicated and explained to all intervening partners (i.e., humanitarian actors / local authorities) but also to site-level governance structure and more generally site population.

c.     In cooperation with the Complaints and Feedbacks Mechanism Officer, manage a database of protection incidents reported to and by the CM Teams. Ensure the protection of all data in the database.

d.     Inform about protection service gaps during coordination meetings.

·       External coordination

a.     Liaise with partners, service providers, and camp committees on protection issues.

b.     Attend all camp coordination meetings.

c.     Attend external meetings as requested.

·       Reporting

a.     Ensure timely weekly reports to the Project Manager on protection activities implemented and/or monitored.

b.     Prepare, analyze, and record all FGD reports.

c.     Prepare ad hoc reports upon request.

Job Requirements:


·       Graduated with a university degree (i.e., at least Bachelor level) with a major in social science, law, education, or psychology.

·       At least five years’ experience working in an international/local NGO or for an international institution (e.g., agencies).

·       At least three years of experience working in the field of protection with an international/local NGO or for an international Institution (e.g., agencies) in a camp.

·       At least one-year managerial experience, including leading/supervising staff, report writing, and/or meeting facilitation.

·       Proficient skills with the Microsoft Office Suite (i.e., particularly in PowerPoint and Word).

·       Very good level of English and Somali (i.e., spoken and written).

·       Does not reside in the camp.

·       Strong attention to detail.


·       Master graduate with a major in social science, law, education, or psychology.;

Ability to translate reports from English to Somali language.

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The interested applicants can apply before the closing date of application. For more information please read the full article

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How To Apply:

Application Procedure:

Qualified national persons with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to and received on or before 5.00PM on June 01, 2023 with the subject line “Protection Officer, Somali Region,  Ethiopia”

Please do not attach any other documents while sending your applications, if required they will be requested at a later stage.

Please note that only the shortlisted candidates will be contacted.

ACTED will at no stage of recruitment process request candidate to make payments of any kind. Further, ACTED has not retained any agent in connection with recruitments.

ACTED is committed to protecting beneficiaries within our programmes from exploitation and abuse and any kind of misconduct. ACTED has specific policies, including PSEA and Child Protection, which outlines the expected behaviour and the responsibility of all staff, beneficiaries, consultants and other stakeholders and has zero tolerance towards misconducts. Any candidate offered a job with ACTED will be expected to sign ACTED’s organizational Policies and Code of Conduct as an annex to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

ACTED is an Equal Opportunity Employer.



Job Category:Development and Project Management

Employment:Full time



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