Amhara Bank
Company Profile:
Amhara Bank S.C. is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 5,000 energetic employees, and visionary leaders with more than 304 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”. The Bank would like to invite qualified and competent applicants to apply for the following vacant post.
Essential Functions:
Job Position: Senior Customer Service Officer-Cash
Purpose of the Job: To enhance customer satisfaction by handling front-line customer service activities with due care and maximum efficiency; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services.
Generic Functions:
- Enhance the strong business relationship with customers and cross-sell the bank’s positive image to the community
- Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
- Demonstrate the Bank’s code of conduct at workplaces and time to abide by the bank’s organizational culture
- Provide services as per the service level agreement
- Contribute to the bank’s profitability as per the target set
- Engage in teamwork, collaboration, and transparency work practices
- Adhere to the internal control system and risk management program of the Bank
Specific Functions:
- Engage and perform customer recruitment and account opening activities
- Administer the Primary Vault dually with the Branch Operation Manager/ Branch Manager
- Receive, verify, lodge, and withdraw cash to/from Primary and Secondary Vault
- Receive or dispatch a consignment of cash from/ to the Treasury
- Distribute cash to the Customer Service Executives in the morning & during working hours
- Authorizes transfer of cash from Vault to Cash and from Cash to Vault
- Verify the daily cash receipts and cash bricks are in order, wrapped, and initialed
- Retrieve customer signatures, and pictures and verify customers
Perform other duties as required
Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields.
Experience: 3 years of experience in banking operations as CSO, CSR, CSE, or related position.
Note:
- Female applicants highly encouraged
- Only shortlisted candidates will be communicated
- Hard copy or physical applications will not be accepted
- The Bank has the right to cancel the post-advertised
Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from March 14, 2024 to March 18, 2024
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Interested applicants can apply before the closing date of the application. For more information please read the full article
